Send, interactive, customized messages directly to any customer’s phones, on a platform they all use and trust.
Our official WhatsApp API integration streamlines your customer communication, enabling businesses to connect with their audience in real-time. With over two billion users worldwide, WhatsApp offers a robust platform for engaging customers through personalized messaging. Our API allows you to send notifications, updates, and respond to inquiries seamlessly, ensuring your customers feel valued and heard.
Utilizing the Official WhatsApp API enhances your customer support and marketing strategies. Automate responses with chatbots to handle common queries, freeing your team to focus on more complex issues. Whether it’s sending appointment reminders or promotional messages, our solution allows for efficient, two-way communication that fosters relationships and drives customer loyalty.
At Eiar, we prioritize security and compliance. Our implementation of the WhatsApp API ensures that your conversations are encrypted and adhere to privacy standards. Trust us to enhance your business communication strategy, ensuring you remain connected with your clients in a secure and effective manner.
Designed for businesses, it lets them send bulk messages, offering more functionalities than the regular WhatsApp app.
1. WhatsApp Business API: Designed for businesses, it lets them send bulk messages, offering more functionalities than the regular WhatsApp app.
2. Authorization Required: Businesses need permission from WhatsApp to use the API, and it’s not meant for personal use.
3. Automation with Templates: Businesses can automate bulk messaging using predefined templates for notifications, alerts, reminders, and promotions.
4. Message Variety: The API supports various message types, including text, images, videos, and interactive formats.
5. Privacy and Data Compliance: Using the API requires adherence to WhatsApp’s privacy and data protection policies.
6. Delivery Reports: The API provides delivery and read reports for tracking message status.
7. Scalability and Integration: Suitable for businesses with a substantial customer base, it can be integrated into CRM systems and other tools.
8. Cost Varies: Businesses typically pay for the service, with costs based on the volume of messages sent.
1. Website – Fully functional and secure website.
2. FB page – A Facebook business page.
3. FB business manager ID – Need to register for Facebook business manager.
4. Business email ID – A business email id with the company domain for example info@eiar.com.
5. Official document (Legal Document with Legal Name & Address) – Your business must be a legally registered entity. WhatsApp generally does not approve individual accounts or unregistered businesses.
6. A new number that is not on existing WhatsApp Account – You need a dedicated phone number for the WhatsApp Business API. This number should be capable of receiving SMS or voice calls.
1. Official Business Presence: The API allows businesses to have an official and verified presence on WhatsApp, making it more trustworthy for customers.
2. Rich Media Messaging: Businesses can send a variety of message types, including text, images, videos, documents, and interactive messages, enhancing the user experience.
3. Customer Support: The API enables businesses to provide prompt and efficient customer support, responding to inquiries and resolving issues in real time.
4. Automated Messaging: Businesses can automate responses and workflows using chatbots, saving time and resources.
5. Message Templates: Message templates allow businesses to send structured and standardized messages for notifications, updates, and more.
6. Broadcast Lists: Businesses can create broadcast lists to send messages to multiple customers at once, enhancing their marketing reach.
7. Opt-In Subscriptions: Customers must opt in to receive messages from businesses, ensuring that they receive relevant and desired content.
8. Delivery and Read Receipts: Businesses can track the status of messages, knowing when a message is delivered and when it is read.
9. Integration: The API can be integrated with CRM systems, allowing for streamlined management of customer interactions and data.
10. Notifications: Businesses can use WhatsApp to send important notifications to customers, such as order updates, appointment reminders and more.
11. Global Reach: WhatsApp is available in many countries, making it a valuable tool for international businesses.
12. Two-Way Communication: Businesses can engage in interactive and real-time conversations with customers, fostering engagement and loyalty.
13. E-commerce and Sales: WhatsApp Business API can be used for sales and e-commerce, facilitating transactions and product inquiries.
14. Cost-Effective: While there may be costs associated with the API, it can be a cost- effective way to reach a large audience compared to other communication channels.
15. Feedback and Surveys: Businesses can gather feedback and conduct surveys through WhatsApp, gaining valuable insights.
16. Customization: Businesses can customize their messaging and branding on WhatsApp to align with their brand identity.
17. Business Insights: WhatsApp Business API provides access to analytics and insights to track the performance of messages and campaigns.
